Privacy Policy
Table of Contents
1. Introduction:
Welcome to Expert Content Nest (“we,” “our,” “us”). We are dedicated to protecting your privacy and ensuring a secure and positive experience on our website. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our guest post and blog services. By using our site, you agree to the terms outlined in this policy.
2. Information We Collect
Personal Information:
We may collect personal information that you voluntarily provide when you use our guest post services, comment on our blog, or contact us. This includes your name, email address, phone number, and any other details you provide in your submissions or communications
Usage Data:
We automatically collect information about your visit to our site, including your IP address, browser type, operating system, referring URLs, and other details about your interaction with our site. This data helps us understand how users engage with our content and improve our services
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and customize content. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect for various purposes, including:
Providing Services:
To deliver and manage our guest post services and blog content.
Improving Our Website:
To analyze usage patterns and enhance the user experience on our site.
Communication:
To respond to your inquiries, send you updates related to our services, and communicate important information.
Marketing:
To send newsletters, promotional offers, and other marketing materials, with your consent where required.
4. How We Share Your Information
We do not sell or trade your personal information. We may share your information in the following circumstances:
Service Providers:
With third-party service providers who assist us in operating our website and services, such as hosting, data analysis, and email delivery.
Legal Obligations:
When required to comply with legal processes or to protect the rights, property, or safety of our users or others.
Business Transactions:
In connection with a merger, acquisition, or any form of business transfer, where your information may be part of the transferred assets.
5. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is entirely secure, so we cannot guarantee complete security.
6. Your Choices and Rights
You have the right to access, correct, or delete your personal information. You can update your details through your account settings or contact us directly. You may also opt out of receiving marketing communications by following the unsubscribe instructions provided in those messages.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page with a revised effective date.
8. Copyright Notice
All content, images, and materials on this website are the property of Expert Content Nest and are protected by copyright laws.
Permitted Use
You may view, print, and download material from this website for your personal, non-commercial use, provided you retain all copyright and proprietary notices intact.
Restrictions
Any reproduction, distribution, or use for commercial purposes requires prior written permission from Expert Content Nest. Unauthorized use of any content, images, or materials from this website is strictly prohibited.
Consequences of Unauthorized Use
If you fail to comply with these terms, we reserve the right to take appropriate legal action. This may include:
Issuing a Cease and Desist Notice:
A formal request to stop using our content and/or images immediately.
Reporting to Relevant Authorities:
If applicable, we may report unauthorized use to the relevant authorities or organizations.
Legal Action:
Pursuing legal remedies to protect our rights, including seeking damages or injunctive relief.
If you have any questions regarding the use of our content or would like to request permission for commercial use, please contact us at [email protected].
9. Cookie Policy for Expert Content Nest
Effective Date:
19 December 2024
Introduction
At Expert Content Nest, we use cookies to enhance your experience on our website. This policy explains what cookies are, how we use them, and your choices regarding their use.
What Are Cookies?
Cookies are small text files stored on your device by your web browser. They allow us to recognize your device and remember certain information about your visit.
Types of Cookies We Use
Necessary Cookies:
These cookies are essential for the website to function correctly and are necessary for basic website features to work. They do not track personal information.
elementor:
Allows real-time changes to the website content.
wpEmojiSettingsSupports:
Enables emoji support on our pages.
_cf_bm (hscollectedforms.net, hs-analytics.net, hs-banner.com, hs-scripts.com, hsforms.com):
Set by Cloudflare for bot management and security purposes.
wordpress_test_cookie:
Checks if the browser supports cookies.
wp-settings-time-1 & wp-settings-1:
Used for storing WordPress user settings.
wfwaf-authcookie-:
Used by Wordfence security plugin for authentication.
Analytical Cookies:
These cookies collect information about how users interact with our website. This helps us improve our services and performance.
_ga and _ga*:
Used by Google Analytics to track user sessions and measure website performance, anonymously storing information to count page views and track user interactions.
Duration:
1 year, 1 month, 4 days
__hstc:
Set by HubSpot to track visitors, including the domain, initial timestamp, last visit, and session count.
Duration:
6 months
hubspotutk:
Tracks visitors for HubSpot’s CRM tools, helping with contact management and deduplication.
Duration:
6 months
__hssrc:
Sets session identification for HubSpot, used to track if the user restarted the browser.
Duration:
6 months
__hssc:
Keeps track of session views and starts a new session when page views increment.
Duration:
1 hour
Functional Cookies:
These cookies enhance the functionality of our website, such as providing live chat services.
TawkConnectionTime and twk_idm_key:
Used by Tawk.to to enable live chat functionality and remember users during their visit.
Duration:
Session-based (until the browser is closed).
Other Cookies:
These cookies are used for various purposes such as session tracking and user preferences.
gt_autoswitch:
Used to manage session settings on the website.
cmplz_cookie_data:
Tracks user cookie consent for compliance purposes.
_cf_bm (other domains):
Set by Cloudflare to manage bot and security settings.
User Consent
By using our website, you consent to the use of cookies. We may ask for your consent through a cookie consent banner that appears when you visit our website for the first time.
You can manage or withdraw your consent at any time by adjusting your browser settings to block or delete cookies.
Managing Cookies
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. For instructions on how to manage cookie settings, please refer to your browser’s help section.
Your Rights Regarding Cookies
You have the right to withdraw consent and delete cookies at any time. If you wish to manage or delete cookies, you can do so through your browser settings. Note that disabling cookies may affect the functionality of our website.
Contact Us
If you have any questions about our Cookie Policy or need assistance managing your cookie preferences, please contact us at:
- Email: [email protected]
- Phone: +92 325-650-3322
10. Refund Policy
1. Introduction
At Expert Content Nest, we are committed to delivering high-quality services to our customers. However, we understand that situations may arise where you may need to request a refund. This Refund Policy outlines the terms and conditions for requesting a refund for our services.
2. Eligibility for Refund
Refunds are available under the following circumstances:
Service Not Delivered as Promised: If the service you paid for is not delivered within the agreed timeframe or does not meet the specifications outlined in the agreement.
Duplicate or Accidental Payment: If a payment was made twice for the same service, a full refund will be issued.
3. Refund Request Process
To request a refund, you must contact us within 7 days of the transaction. Please provide the following details:
Your name and email address associated with the account.
A description of the issue or reason for the refund request.
Proof of payment, if applicable.
4. Refund Processing
Once a refund request is received, we will review the details and process the refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.
5. Non-Refundable Services
Certain services are non-refundable, including but not limited to:
Custom Work: Services that require personalized or bespoke work, such as custom website design or development.
Completed Services: Services that have already been delivered, including guest posts, link building, and link insertions.
6. Projects in Progress
For services like SEO, website development, and design, refunds may not be possible once work has begun. After your payment, we immediately start working on your project, and due to the nature of these services, issuing a refund may be difficult. However, if you feel the service is not progressing as agreed, please inform us immediately.
If we experience delays in providing the project (due to unforeseen circumstances), we will refund a portion of the payment based on the time and work invested so far.
7. Guest Post, Link Building, and Similar Services
Refunds are not available for short-term services such as guest posts, link building, or link insertions once the service has been initiated.
8. Contact Us
For any refund inquiries or questions about this policy, please contact us:
- Email: [email protected]
- Phone: +92 325-650-3322
11. Anti-Spam Policy
1. Introduction
At Expert Content Nest, we are committed to maintaining a spam-free experience for our users and protecting the integrity of our services. This Anti-Spam Policy outlines our stance on spam-related activities and the consequences of engaging in such behavior on our website and services.
2. Definition of Spam
Spam refers to unsolicited, irrelevant, or excessive messages sent to individuals for promotional purposes. This includes, but is not limited to, bulk emails, phishing attempts, fraudulent activities, and any unsolicited marketing material.
3. Our Commitment
We are dedicated to providing a respectful and professional environment for all users. We:
- Do not send spam: We ensure that we do not send unsolicited messages or communications to individuals who have not opted into our services or mailing list.
- Require consent: We require clear and explicit consent before sending any marketing communications.
- Provide opt-out options: All marketing communications will contain an easy and clear method for you to unsubscribe or opt-out.
4. Monitoring and Warnings
To maintain a spam-free environment:
- First Warning: If we detect any potential spam-related activities, we will send a warning to the user involved. We will provide details of the issue and request that it be resolved promptly.
- Immediate Action for Heavy Spam: If we identify a severe spam incident, we will take immediate action, including suspension of services or blocking access to the website. Legal action may be pursued if necessary.
- Small Spam Incident: For minor violations, we will issue a single warning. If the spam activity continues, further actions will be taken, including blocking access to our services, and we may pursue legal action.
5. Consequences of Spam-Related Activities
We take spam-related activities seriously. If you engage in spam, the following consequences will apply:
- Blocking of Services: You will be blocked from using our services, website, and access to any client services/products or websites.
- Legal Action: We will pursue legal action if necessary, and you will be held financially responsible for any damages caused by the spam or harmful content you share.
- Financial Liability: If any damages are incurred due to your spam or malicious activities, you will be required to pay compensation. Failure to make payment will result in legal action to recover the costs.
6. Enforcement
We take a zero-tolerance stance on spam. If we detect any spam-related activities, we reserve the right to suspend or terminate your account, block access to our services, and initiate legal proceedings if necessary. Our goal is to protect our users, maintain a professional environment, and ensure that our services are used responsibly.
7. Contact Us
If you have any questions or concerns about this policy, please contact us:
- Email: [email protected]
- Phone: +92 325-650-3322
12. Acceptable Use Policy
1. Introduction
This Acceptable Use Policy sets forth the rules and guidelines for using our website and services. By accessing or using our website and services, you agree to abide by the terms outlined in this policy.
2. Prohibited Activities
As a user of our platform, you agree not to engage in any of the following activities:
Illegal Activities: Using our website or services for any unlawful purpose or in violation of any applicable local, state, national, or international laws or regulations.
Disruptive Behavior: Engaging in activities that disrupt, damage, or interfere with the normal operation of our website, services, or any other users’ access and experience.
Malicious Content: Uploading, transmitting, or distributing harmful software, viruses, malware, or any content that can harm our infrastructure, systems, or other users.
Harassment or Abuse: Engaging in harassment, abuse, threats, or any action that endangers or threatens the safety, privacy, or well-being of others.
Spam and Unsolicited Communications: Sending spam, unsolicited emails, or engaging in any form of unsolicited marketing or communication through our platform.
Impersonation: Attempting to impersonate any person or entity, including, but not limited to, an employee, representative, or another user of the website.
Unauthorized Access: Attempting to gain unauthorized access to any part of our website, user accounts, or any related systems or networks.
3. Compliance
We monitor the use of our website and services to ensure compliance with this Acceptable Use Policy. We reserve the right to take appropriate actions, including suspending or terminating any accounts, to maintain the integrity of our services and prevent misuse.
4. Consequences of Violation
Violating this Acceptable Use Policy may result in the following consequences:
Suspension or Termination of Account: Any account found to be in violation of this policy may be suspended or terminated without prior notice.
Legal Action: In cases of severe violation, we may pursue legal action to enforce this policy and recover any damages resulting from your actions, including but not limited to claims for damages caused by illegal activities, malicious content, or harassment.
We take violations seriously and reserve the right to take legal and administrative action as deemed necessary to protect our services, users, and systems.
13. Disclaimer
1. General Disclaimer
The information provided on the Expert Content Nest website is for general informational purposes only. While we make every effort to ensure the accuracy and reliability of the content, we do not warrant or guarantee the completeness, accuracy, or reliability of the information provided.
2. Service Disclaimer
All services offered by Expert Content Nest are subject to availability and may be modified or discontinued at any time without prior notice. We are not liable for any delays, disruptions, or failure to deliver services due to events or circumstances beyond our control.
3. Limitation of Liability
To the fullest extent permitted by law, Expert Content Nest shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or services. This includes, but is not limited to, any loss of data, revenue, or business interruptions.
14. External Link Disclaimer
1. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by Expert Content Nest. We do not assume any responsibility for the content, privacy policies, or practices of these external websites.
2. No Endorsement
Inclusion of third-party links on our website does not imply endorsement, approval, or recommendation of the linked websites or their content. We encourage users to review the privacy policies and terms of use of any external site before engaging with their content or providing any personal information.
3. Limitation of Responsibility
Expert Content Nest is not responsible for any damages, losses, or issues that may arise from your interactions with third-party websites linked from our site.
15. Data Retention Policy
We store personal data, such as full name, email address, phone number, company name, and other relevant details, to facilitate the services we provide. This data is retained for as long as necessary to fulfill the purposes of your service request and to comply with our legal obligations.
Data Use and Retention:
- Personal Data: We collect and store essential personal data such as full name, email, phone number, address (Country, State/Province, City, Postal Code), company name, and contact method. This data is used to provide you with personalized services and maintain effective communication.
- Legal Actions: In cases of legal disputes, misconduct, or any actions that may require investigation, we may retain and use the collected data (such as email, name, phone number, and address) to pursue legal actions or comply with relevant regulations.
- Case Studies: If you agree to participate, your data may be used for marketing purposes such as case studies, but only with your explicit consent.
- Unwanted Actions or Violations: In cases where the user engages in harmful or unlawful behavior (e.g., fraud, breach of contract, harassment), the data collected may be used to take appropriate legal actions, including reporting to relevant authorities.
16. Data Usage
We only use the personal data we collect for the purposes outlined in our Privacy Policy. This includes the following uses:
- Communication: We use your email, phone number, and other contact details to communicate about your service requests, issues, and updates.
- Service Fulfillment: Your data is necessary for us to process orders, provide customer support, and deliver services efficiently.
- Legal Compliance: In the event of a legal dispute or unwanted actions, we will use your personal data (such as email, phone number, and address) to comply with relevant laws and take necessary legal actions.
- Marketing & Case Studies: With your explicit consent, we may use your information (such as company name, project details, and other public-facing data) for promotional materials or case studies.
Specific Data Collected:
- Full Name
- Email Address
- Phone Number
- Postal Address (Country, State/Province, City, Zip Code)
- Preferred Contact Time Zone
- Company Name (if applicable)
- Website Domain (if applicable)
- Whatsapp Number (if applicable)
- Department
- Contact Method
- Language Preference
- Support Type
- Time Zone
- Your Specific Requirements
17. Legal Use of Data
In case of unwanted or harmful actions (such as breach of service agreements, fraud, or any other unlawful activity), we reserve the right to retain and use the collected data for legal purposes:
- Investigations: To investigate and act upon violations, we may use your personal data such as name, email, phone number, and address.
- Legal Actions: If necessary, your data may be shared with legal authorities for resolving disputes or pursuing claims.
- Compliance: We are obligated to retain data in compliance with legal and regulatory requirements, and to respond to any formal requests from authorities.
We will not share or use your personal data for any purposes other than what is required for providing our services, unless there is a legal obligation.
18. Consent and Agreement
By using our services, you agree to provide accurate and up-to-date personal information and accept the terms and conditions outlined in this Privacy Policy and Terms of Service.
- You must accept our terms of use, privacy policy, and other applicable agreements before engaging in any services.
- You understand and consent to the use of your data as outlined above, especially in cases where we may need to use your data for legal action or promotional purposes (such as case studies) with your permission.
19. GDPR Compliance (General Data Protection Regulation)
We are committed to protecting the privacy of users from the European Union (EU) and fully adhere to GDPR regulations. These regulations empower you with specific rights over your personal data while ensuring it is handled responsibly.
Your Rights Under GDPR:
- Right to Access: You can request detailed information about your personal data that we collect, store, and process, including its purpose.
- Right to Rectification: You have the right to request corrections or updates to inaccurate or incomplete personal information.
- Right to Erasure (‘Right to Be Forgotten’): You may request deletion of your data unless it is required for legal, regulatory, or legitimate business purposes, such as resolving disputes or fraud prevention.
- Right to Restrict Processing: You can request the limitation of your data processing if you dispute its accuracy or the legitimacy of its use.
- Right to Data Portability: You can request that your data be provided in a structured, commonly used format to transfer it to another service provider if needed.
- Right to Object: You may object to the processing of your personal data based on legitimate interests, direct marketing, or statistical purposes.
- Right to Withdraw Consent: You can withdraw previously given consent for processing personal data at any time, though this will not affect past lawful processing activities.
What GDPR Does Not Allow:
- GDPR does not require deletion of data necessary for active contracts, fraud prevention, dispute resolution, or compliance with legal obligations.
- The regulation does not grant rights over anonymized or aggregated data that cannot identify you.
Our Responsibilities:
- We safeguard your data against misuse, unauthorized access, or breaches through secure storage and processing mechanisms.
- We will respond to GDPR requests promptly, typically within 30 days after verifying your identity.
Processing of Data Under GDPR:
- Collected data may include your full name, email address, contact details, and transaction history for purposes like service delivery, communication, and security.
20. CCPA Compliance (California Consumer Privacy Act)
We respect and comply with the CCPA to protect the privacy rights of California residents. This law gives you control over how your personal data is collected and used.
Your Rights Under CCPA:
- Right to Know: You can inquire about the personal data we collect, including the categories of data, sources, purposes, and sharing details.
- Right to Deletion: You may request deletion of your data except when required for legal or legitimate business purposes.
- Right to Opt-Out: You can opt-out of the sale of your data, though we do not engage in selling personal data.
- Right to Non-Discrimination: Exercising your CCPA rights will not result in reduced service quality, higher prices, or discrimination.
What CCPA Does Not Allow:
- Deletion of data essential for compliance with legal obligations, dispute resolution, or fraud prevention.
- Rights do not apply to anonymized data or information that is aggregated for statistical purposes.
Our Responsibilities:
- Requests under the CCPA will be addressed within 45 days, with possible extensions for complex cases.
- All personal data collected is handled with strict confidentiality and used only for legitimate purposes.
21. Service Availability and Data Transfer Policy
We aim to provide services globally, respecting the cultural norms and legal requirements of all regions. Our commitment to inclusivity, lawful practices, and cultural sensitivity ensures a harmonious relationship with our clients.
Global Services:
- We offer services to individuals and businesses from all countries where permitted by law, except as restricted below.
- We strictly adhere to data protection laws like GDPR and CCPA to ensure secure and lawful data transfer and processing.
Service Restrictions:
- Israel:
- We do not provide services to individuals or entities based in Israel. This policy is non-negotiable and final.
- Islamic Countries:
- We offer services tailored to comply with Islamic rules and values, ensuring that all projects respect these principles.
- We uphold a respectful, peaceful working environment for our Islamic brothers and sisters.
- Other Countries:
- We honor the cultural and legal expectations of clients in other nations, maintaining professional and peaceful interactions.
Data Transfers:
- As a company based in Pakistan, all data is processed and stored locally unless international compliance requires otherwise.
- We use secure channels for transferring data to ensure it remains protected against unauthorized access.
Our Responsibility in Respecting Diversity:
- For Islamic countries, we strictly align our services with cultural and religious values, ensuring trust and harmony.
- For other countries, we adopt a universal approach of mutual respect and inclusivity to maintain productive partnerships.
22. Data Retention Policy
We retain collected data only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal and regulatory obligations.
Details on Data Retention:
- Retained Data: Includes full name, email, contact details, location, company name, and any additional information you provide during transactions.
- Purpose: Data is retained to provide seamless services, handle future queries, and address potential disputes or compliance needs.
- Exceptions: In cases of legal disputes or violation of terms, your data may be retained indefinitely for legal and compliance purposes.
Your Options:
- You may request the deletion of your data where permitted, but certain data necessary for legal or compliance reasons cannot be deleted.
23. Cultural Sensitivity Policy
We believe in fostering inclusivity and respect for all cultural and legal norms.
- Islamic Values: Our services for Islamic countries respect and align with Islamic teachings and cultural practices.
- Global Respect: For clients from other countries, we operate in a neutral, inclusive manner while adhering to international standards.
- Policy Awareness: By choosing our services, you agree to abide by these policies and terms, fostering mutual respect and cooperation.
24. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Expert Content Nest
Email: [email protected]
Phone: 325-650-3322
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